TX // OPERATIONS
$tx status --business
Microsoft 365 protected
Backup jobs healthy
Firewall & VPN online
Maritime support ready
AITX Agent available
$trust = documented + secure + transparent
Cyprus · Greece · International

Reliable technology.
A partner you can trust.

Tech Xpert keeps your business connected, protected and productive — from Microsoft 365, servers and networks to backup, maritime IT and practical AI tools.

M365
Deep Microsoft expertise
Fast
Business support response
Backup
Local + cloud recovery
Remote
Available globally
What we do
Your business IT.
One point of contact.

From day-to-day support to backup, security and infrastructure, Tech Xpert keeps the systems your business depends on working.

01 —
Managed IT

IT Support & Servers

Ongoing support for users, Windows PCs, servers, shared folders, permissions, printers and business applications.

HelpdeskWindows ServerShared foldersNASRemote support
02 —
Microsoft 365

Microsoft 365

Tenant administration, email migration, Exchange Online, Teams, OneDrive, SharePoint, MFA and security hardening.

ExchangeTeamsOneDriveMFAMigration
03 —
Backup

Backup & Disaster Recovery

Managed local and cloud backup with monitoring and recovery planning for servers, endpoints and Microsoft 365 data.

Local backupCloud backupVeeamRecovery
04 —
Network

Networks, Wi-Fi & Firewalls

Secure business networks, managed Wi-Fi, VLANs, VPN, switching and firewall configuration.

VLANWi-FiFirewallVPNSwitching
05 —
Cloud & Security

Cloud & Cybersecurity

Secure access, endpoint protection, identity controls, cloud services and practical security improvements for SMEs.

Endpoint securityIdentityCloudSecurity review
06 —
Communications

VoIP & Business Telephony

Business phone systems, extensions, SIP/VoIP support and coordination with telecom providers and specialist partners.

VoIP3CXSIPExtensions
07 —
Maritime

Marine & Shipping IT Support

IT support for ship-management companies, agencies and maritime offices, with vessel-side coordination through specialist partners when required.

Ship managementRemote supportVessel coordinationSecure access
08 —
AI

AI Tools & Automation

Practical AI assistants and workflow automation that help teams answer questions, triage support, search knowledge and reduce repetitive work.

AI assistantKnowledge searchAutomationSupport triage
Why Tech Xpert
Senior expertise.
No overhead.

What you get when you work with us.

01

Deep Microsoft expertise

Mail routing, tenant security, compliance, hybrid environments. We handle what others escalate to Microsoft support.

02

Real infrastructure experience

From enterprise switches to firewall policies — every layer of your network, not just the surface.

03

Clear communication

No jargon. We explain what we find, what it means, and what we recommend — then you decide.

04

Remote-ready

Clients across Cyprus, Greece, and internationally. Most issues resolved remotely, same day.

05

Honest assessments

If you don't need it, we'll say so. Our goal is to be your long-term IT partner, not a one-time upsell.

06

Everything documented

Every engagement ends with documentation. You own what we build — no lock-in, no knowledge gaps.

Built on trust
Your systems stay yours.
Your decisions stay informed.

Good IT support is not just technical skill. It is trust, accountability and knowing exactly what is being changed in your environment.

01 / OWNERSHIP
No lock-inYou retain ownership of your domains, Microsoft 365 tenant, systems, data and documentation.
02 / TRANSPARENCY
Clear recommendationsWe explain the risk, the options and the cost before making changes.
03 / SECURITY
Security-first accessAdministrative access is controlled, documented and used only where required.
04 / CONTINUITY
Documented environmentsConfigurations, credentials ownership and recovery procedures are documented to reduce dependency on any one person.

Got an IT problem?
Let's talk.

Need ongoing support, better backup, a secure network or help with Microsoft 365? Start with a practical IT assessment.

Services
What we offer

Focused IT services for businesses that need senior-level expertise without a full-time IT department.

Managed IT

Managed IT Support & Servers

Day-to-day business IT support with proactive administration. We support users, Windows PCs, servers, shared folders, NAS, permissions, printers and core office infrastructure.

Remote supportOn-site supportWindows ServerShared folders & permissionsNASMonitoring
Microsoft 365

M365 Management & Migration

Setup, migration, administration and security for Microsoft 365 environments — while each customer retains ownership of its own tenant.

Tenant setupEmail migrationExchange OnlineTeamsOneDrive & SharePointMFA & Conditional Access
Backup & Recovery

Local + Cloud Backup

Backup is only useful if it can be recovered. We design managed backup around your environment, with local recovery where appropriate, off-site/cloud copies, monitoring and restore planning.

Server backupNAS backupCloud/off-site backupMicrosoft 365 backupRestore testingDisaster recovery
Infrastructure

Network, Wi-Fi & Firewall

Reliable networks designed for business use — switching, Wi-Fi, segmentation, firewalls, VPN and secure remote access.

Network designVLANsManaged Wi-FiFirewall policiesVPNInfrastructure documentation
Cloud & Security

Cloud & Cybersecurity

Practical security for SMEs: identity, endpoint protection, secure access, cloud services, reviews and remediation based on real business risk.

Identity securityEndpoint protectionSecurity reviewCloud services
VoIP

Business Telephony

VoIP and business phone support, including PBX administration, extensions, SIP troubleshooting and coordination with telecom and specialist partners when required.

3CXSIP trunksExtensionsProvider coordination
Consulting

IT Assessments & Projects

Independent assessment before you spend: document the current environment, identify risks, prioritise fixes and provide a clear scope for implementation.

IT health checkNetwork auditM365 reviewBackup assessmentIT roadmap
Engagement models

Project-based

Defined scope, clear deliverable, fixed timeline. Ideal for migrations, audits, and one-off infrastructure work.

Monthly retainer

Ongoing monthly support — a set number of hours for admin, troubleshooting, and advice. Predictable cost.

Ad-hoc / hourly

Pay for what you need, when you need it. Good for one-off issues, second opinions, or occasional support.

AI Tools & Automation
AI that helps your team.
Not AI for the sake of AI.

We build focused AI assistants and automations around real business workflows — support, internal knowledge, document search, lead qualification and repetitive admin tasks.

Support

AI Support Assistant

Answer common questions, collect issue details, classify requests and hand complex cases to a human with useful context already prepared.

Knowledge

Internal Knowledge Assistant

Help staff search approved SOPs, policies, technical notes and company documentation without digging through folders.

Automation

Workflow Automation

Reduce repetitive work by connecting forms, email, Microsoft 365 and business processes with controlled AI-assisted steps.

Control

Human approval where it matters

AI can draft, classify and recommend. Sensitive administrative actions stay under human approval and existing access controls.

TX AGENT // DEMO
Our Outlook stopped receiving email. Can you help?
Yes. I can first collect the right details and route the case. Is this affecting one user or the whole company?
Whole company. 14 users.
Understood. Priority raised. I would check Microsoft 365 service status, DNS/MX routing, connectors and recent tenant changes. A Tech Xpert engineer should review before any configuration change.
Issue classified: M365 / Mail Flow / High
Human escalation prepared
$context saved // no admin action executed

Have a repetitive process?
Let's see if AI can remove the friction.

Start with one workflow. Keep it controlled, measurable and useful.

Shipping & Maritime IT
Marine & Shipping IT Support.
From office to vessel-side coordination.

A single IT contact for ship-management companies, shipping agencies and maritime offices — covering business systems, secure connectivity, backup and support, with marine specialists coordinated when vessel-specific engineering is required.

Office IT

Ship-management & agency office support

Microsoft 365, servers, users, shared folders, remote access, printers and day-to-day IT support for maritime teams.

Security

Firewall, VPN & secure remote access

Secure connectivity for distributed teams and remote operations, including firewalls, VPNs, identity controls and network segmentation.

Continuity

Backup & recovery

Local and cloud backup strategies for business-critical files, servers and Microsoft 365, with recovery planning and monitoring.

Coordination

Vessel-side IT coordination

For vessel-side connectivity, onboard hardware or specialist marine systems, Tech Xpert can coordinate with telecom, VSAT and marine-electronics partners rather than over-claiming capabilities outside scope.

Need one IT contact
for your maritime office?

Tell us what you operate today and where the support gaps are.

About

Built on
real experience.

Tech Xpert is an IT services company based in Cyprus, working with businesses across Cyprus, Greece, and internationally.

We specialise in Microsoft 365 environments, network infrastructure, and IT consulting — with a focus on small and medium businesses that need senior-level expertise without the cost of a full-time IT department.

Our approach is built around trust: assess what you actually have, explain what needs attention, agree the change before touching production, and document what we build. Your systems, tenant, domains and data remain yours.

We work remotely as a default — supporting clients efficiently regardless of location, while remaining available for on-site work across Cyprus and Greece when needed.

Trust is part of the service: clear ownership, documented work, secure access and honest recommendations — without unnecessary lock-in.
Technology stack
Microsoft 365 · Exchange Online · Entra ID
Cisco · Fortinet · Ubiquiti networking
Fortinet · Sophos · pfSense firewalls
Ubiquiti EdgeSwitch · UniFi APs
Microsoft Teams · SharePoint · OneDrive
Veeam · local & cloud backup · RMM tools
PowerShell · Microsoft Graph API
VLAN segmentation · IGMP · DHCP snooping
3CX · SIP · business telephony
Contact

Let's talk about your IT.

Need ongoing IT support, backup, Microsoft 365 help, a network upgrade or a second opinion? Tell us what you have and what is not working. We will come back with the next practical step.

Based in Cyprus · Remote-first
🌐
Serving Cyprus, Greece & internationally
Business support · response based on urgency & SLA

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WhatsApp
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TX Agent
Online · AI assistant
Hi! I'm the Tech Xpert AI assistant. Ask me anything about our IT services — I'm here to help. 👋